April 26, 2023

Booking a hotel room can be an exciting but nerve-wracking experience. With so many options available, it can be challenging to sift through and determine which hotel is truly the best one for you. Fortunately, there are certain questions you can ask when booking a hotel room to ensure that your stay is as enjoyable and stress-free as possible.

Here are seven essential questions you should ask before booking a room. (Plus our answers!)

What is the hotel’s cancellation policy?

It’s crucial to know what the hotel’s cancellation policy is before booking a room. In the event that your trip gets canceled or rescheduled, you’ll want to know what your options are in terms of canceling your reservation or changing your travel dates. Knowing this information ahead of time can save you unnecessary stress and expenses down the line.

At Town & Country Inn and Suites, we have a 24-hour cancellation policy on our rooms. We understand that things come up, so we ask that you give us at least a 24 hour notice that you won’t be staying with us.

What type of room is best for my needs?

Hotels offer a variety of room options, from standard rooms to suites, and it’s important to choose a room type that suits your needs. If you’re traveling with children, for example, a larger room or suite may be necessary to accommodate everyone comfortably. Alternatively, if you’re traveling solo or on a tight budget, a smaller standard room may be sufficient.

Town & Country Inn and Suites offers eight different room types to accommodate a variety of amenity and space requirements. Our rooms include the Ambassador, Royale, Crowne, Studio, King, Extended Stay Suites, and Classic King and Queen rooms. To read about each, check out Our Hotel Rooms at a Glance in Quincy, IL.

What amenities are included?

Make sure you know what amenities are included with your room. Some hotels offer complimentary breakfast, while others charge for it. You’ll also want to know if the hotel has a fitness center, pool, or other amenities that may be important to you.

Free breakfast, Wi-Fi, business fax and copy services, as well as 24-hour coffee are all available through Town & Country Inn and Suites. We also have an indoor pool, indoor whirlpool, and fitness center to accommodate guests looking for relaxation or exercise.

What is the location like?

Location is a critical factor to consider when booking a hotel room. Do you want to be in the heart of the city or a more secluded area? Are you looking for a hotel that’s close to public transportation or within walking distance of popular attractions? Consider your itinerary and what kind of location will be most convenient for you.

Transportation, like the Quincy Regional Airport, Amtrak, and major highways, are all located within ten minutes of our hotel. We’re also located near shopping centers and kid-friendly attractions, like Scotties Fun Spot. However, our location also offers peace and quiet as it is located just on the outskirts of the Quincy city limits.

What do guest reviews say?

Guest reviews are an excellent source of information about the hotel. Check online reviews from recent guests, ask the hotel staff about reviews, and confirm if there are any improvement plans in place.

Town & Country Inn and Suites strives for excellence and guest satisfaction. Our reviews exemplify this commitment. Check out our Google Reviews to read more.

Author’s note: At the time of this blog publication (April 2023), our hotel is currently being renovated to provide a more comfortable and luxurious stay for our guests.

What is the check-in/check-out process?

Ask about the hotel’s check-in/check-out process to ensure a smooth arrival and departure. Check in and check out times can differ from hotel to hotel. Make sure you know the times so you can avoid waiting for a room or being charged a late fee for a late checkout.

Check in time at our hotel is 3 p.m. or after, while check out time is 11 a.m. Late checkout is available so please phone our front desk receptionist to say that you will be needing a later checkout time.


By asking these questions before booking a hotel room, you can ensure that your travel experience is as seamless and enjoyable as possible. Remember to consider your individual needs and preferences when selecting a room type and location, and don’t forget to clarify any policies or fees with hotel staff.

At Town & Country Inn and Suites, we are completely transparent with our guests. We want to ensure a safe, comfortable, and stress-free stay, so feel free to ask us any additional questions about our hotel. Give us a call at 217-214-0400 or book online to reserve your stay.